Service24
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drivers (EU)rapid diagnosisLive matchingTranslated chat

STOP.
BREATHE.
GET HELP.

Service24 is a web + mobile platform that helps drivers diagnose car issues quickly and connect with available auto service partners in real time. Everything stays in one ticket timeline: status, ETA, chat with automatic translation, photos/documents, and completion feedback.

Open the app (protected)Log in to start a ticket
1
Report the issue
Designed for clarity under stress.
2
Diagnose fast
Designed for clarity under stress.
3
Match a shop + track
Designed for clarity under stress.
Roadside checklist
in-app
1
Confirm you’re in a safe spot
Clear steps, no jargon.
2
Turn on hazard lights
Clear steps, no jargon.
3
Share your location
Clear steps, no jargon.
4
Attach a photo of the dashboard light
Clear steps, no jargon.
5
Start chat (auto-translation)
Clear steps, no jargon.
PAYMENTS
Drivers pay the shop directly. Service24 charges a commission to the shop when the match is confirmed — then collects feedback after completion.
BUILT FOR EVERY ROLE
Drivers, partner shops, operators, and admins — one system.
DRIVER
Translated chat + attachments
Auto-translation between driver and shop, plus photos/documents for faster diagnosis.
PARTNER SHOP
Tickets + updates + closeout
Accept jobs, update status/ETA, finalize interventions, and collect driver feedback.
OPERATOR
Reroute + SLA monitoring
If a shop is unavailable, tickets can be rerouted while SLAs are monitored behind the scenes.
ADMIN
Catalogs + security + compliance
Configure error-code catalogs/products, manage policies, and report compliance.